Reporting a suspicion - If you suspect a retailer of selling tobacco or e-cigarette products illegally, you can make a report to Consumer and Business Services.

Consumer and Business Services is responsible for the licensing and enforcement of the sale and supply of tobacco and vapes in South Australia from 1 July 2024.

SA Health continues its role formulating policy regarding vapes and illegal tobacco and overseeing enforcement relating to use of tobacco and vapes in public places.

CBS’ commencement of the licensing and enforcement functions will provide:

  • more modernised systems for processing licence applications and payments
  • new levels of scrutiny when assessing licence applications
  • a team of officers tasked with ensuring existing licensees comply with the law
  • more resourcing for systematic pursuit of illegal sales.

See more in the Tobacco and vapes changes in SA fact sheet.

Why?

A surge in reports of illegal tobacco and vaping products sold in South Australia has prompted the creation of specifically tasked licensing and enforcement teams to zero in on the associated threat to the health of South Australians and to promote compliance with the law.

The state government has allocated $16 million over four years to this work, prompted by a rapid increase in vaping among young people and seizure of illegal vapes in SA. Read more in the news announcement.

Licensee information

Let CBS know if your contact details need updating to ensure you don’t miss a renewal email and other important information.

All applications and renewals issued from July will be via an online smart form.

Licensees receiving renewal reminders should complete the renewal process with the agency from which their reminder was issued.

Licensing enquiries can be made with occupational@sa.gov.au, www.cbs.sa.gov.au or 131 882.

More retail tobacco licence information