Estimated processing times relate to applications for existing certificates. If your application is for a new registration (e.g. application to register a change of name), please refer to the registrations processing times.

Processing times begin when we have received your complete and correct application, including required copies of identification.

Estimated processing times do not include Australia Post delivery time. Visit www.auspost.com.au/service-updates for delivery times.

If you have an existing application and need the certificate urgently, you can upgrade your application to priority service for an additional $47.00. Priority applications are assessed within 1 business day. Please contact our office on 131 882 to upgrade your application. Priority service is not available for unregistered events, commemorative or family history certificates.

We are currently experiencing longer than usual processing times. We appreciate your patience and apologise for any inconvenience.

Processing times begin when we have received your complete and correct application, including required copies of identification.

Estimated processing times do not include Australia Post delivery time or any applicable cooling-off period. Visit www.auspost.com.au for delivery times.